Innovation- does SIZE really matter?

For a century at least innovative new firms have driven lumbering old companies out of their dominant market positions. With the spread of the internet and smartphones in the last decade, this disruption has accelerated and now reaches every corner of the world. Read more

Making sense of DATA in a Fintech world

10th June 2021 Data is a key differentiator and determinant of the competitiveness of an organization and its ability to sustain value to its stakeholders – be it a customer, employee, partner, or shareholder. Read more

Helping reimagine Retail post Pandemic

Businesses around the world have been affected by the COVID-19 pandemic, compelling them to adapt, innovate and reinvent themselves to survive and sustain. Businesses in Sri Lanka are also in the process of recovering from the damages caused by the pandemic by adapting to the ‘new normal’. Read more

Build Customer-centricity and Hyper-personalization

The world contains an unimaginably vast amount of digital data. That’s because there is now an abundance of technologies and tools to capture and process data from a host of sources such as smartphones, IoT devices/ sensors, websites, social media, and online feeds.  Read more

Customer Centricity & Customer Experience – What? Why? and How?.

Today, customers can interact with your company in more ways than ever, across unique channels, devices, and time zones. Your customer might see your company’s ad, visit your  website, browse your products, read customer reviews, and go on their way—all without speaking to a single human. While technology and automation have unquestionably improved our lives, …

Fireside chat on “Reimagine the future. The New Normal”

We had our very own CEO, Ramesh Shanmuganathan participating in a virtual “fireside” chat today at the Sri Lanka Digital Dialogue 2020 organized by the DynamicCIO. If you have missed the conversation.  Read More

A new paradigm for the digital age

Ramesh Shanmuganathan, Executive Vice President cum Chief Information Officer of John Keells Group and Chief Executive Officer of John Keells IT, spoke to Echelon about the digital transformation about to take the country by storm Read more

Can Sri Lanka become the next Asian Tiger?

The Internet has effectively transformed the world we live in today and thought leaders around the world are maximizing the benefits of this transformation in ways unimagined a few decades ago. Read more

Why Digital Transformation(DT) is Strategic Priority ?

DIGITAL TRANSFORMATION is at the center of any discussion today, be it the board room, CxO agendas, conferences, blogs, etc. Why? Is this another passing phase? FAD? Marketing ploy of the Tech world? Does size matter? Is it for me? Before we attempt to find answers to these, lets take a deeper look at what …

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